Terms of Service

The service

WzGate is a subscription platform for real-estate brokerages covering contact and deal management, property inventory, leasing, marketing attribution and related tooling. Which modules your workspace has depends on your plan.

We improve the product continuously. Features may be added or changed; where we remove something you rely on, we will give reasonable notice.

Accounts and access

Each user needs their own account. Credentials are not to be shared, and you are responsible for what happens under your account. Tell us promptly if you believe it has been compromised.

Your workspace administrator controls who can join, what role each person holds, and what they can see. Removing a person from your organization ends their access.

Your data stays yours

You keep all rights in the content you put into the platform. You grant us only the licence needed to host, process, back up and display it so we can run the service for you.

You can export your data at any time while the subscription is active. See the Privacy Policy for what happens to it after an account closes.

Acceptable use

You agree not to:

• Break the law, or infringe the rights of others, using the service.
• Upload content you have no right to upload, or malicious code.
• Send unsolicited bulk messages, or message anyone who has asked you to stop.
• Attempt to access another organization workspace, probe our systems, or circumvent limits and access controls.
• Resell or provide the service to a third party unless we have agreed to it in writing.

Messaging you send through the product

The platform can send email and WhatsApp messages to your own contacts. You are the sender: you are responsible for having a lawful basis to contact each recipient, for honouring opt-outs promptly, and for complying with the rules of the channel — including the policies of WhatsApp and its template approval requirements.

We apply sending limits to protect deliverability for every customer on the platform, and we may suspend sending from an account that generates excessive bounces or complaints.

Third-party integrations

When you connect an advertising, messaging or other third-party account, the terms of that provider continue to apply to it. We are not responsible for a third-party service changing, failing, or terminating your access to it.

Fees

Subscription fees, the billing period and the limits of the plan are those shown at purchase. Fees are payable in advance and, unless the law says otherwise, are non-refundable for a period already begun.

We may change pricing for a future period with at least 30 days notice before your renewal. Continuing to use the service after the change takes effect is acceptance of the new price.

If payment fails, we may suspend the workspace after notice; content is retained during the suspension so nothing is lost by paying late.

Availability and support

We aim for high availability but do not promise uninterrupted service. Planned maintenance is announced in advance where practical. Any specific uptime commitment applies only if it is stated in a signed agreement with you.

Suspension and termination

You may cancel at any time, effective at the end of the current billing period.

We may suspend or terminate an account that breaches these terms, that puts the platform or other customers at risk, or that remains unpaid — with notice, except where an immediate suspension is needed to stop harm.

Warranties and liability

The service is provided as is. To the fullest extent the law allows, we exclude implied warranties, and our total liability in any 12-month period is limited to the fees you paid in that period. Neither party is liable for indirect or consequential loss. Nothing here limits liability that cannot lawfully be limited.

Governing law

These terms are governed by the laws of [GOVERNING JURISDICTION — to be completed], and its courts have exclusive jurisdiction over any dispute.

Changes to these terms

We will post any change here with a new effective date and notify account administrators in the product. Continuing to use the service after that date is acceptance.